Fleet tyre callouts
Fleet tyre callouts provide a route for reporting tyre incidents affecting an operator's vehicles away from planned maintenance. Provide fleet account details where applicable and the driver's current callback number.

Fleet tyre callouts — planning the work
Establish the vehicle, tyre problem, location and authorisation contact. Discuss available attendance and keep the nominated fleet contact informed of the agreed work.
Service questions
Who authorises work during a fleet tyre callout?
Agree this in advance where possible; the driver, transport office or another named contact must be able to confirm the scope.
Before attendance
is arranged.
Who authorises work during a fleet tyre callout?
Agree this in advance where possible; the driver, transport office or another named contact must be able to confirm the scope.
What should I provide when enquiring about fleet tyre callouts?
Provide fleet account details where applicable and the driver's current callback number. Provide the fleet list, depot location and vehicles available for the visit. Agree the reporting format and who can authorise follow-up work.
What information helps with this enquiry?
Provide the fleet list, depot location and vehicles available for the visit. Agree the reporting format and who can authorise follow-up work.
What affects the quotation?
The quotation depends on fleet size, included wheel positions, visit frequency and reporting requirements.
Fleet tyre callouts by area
Select the vehicle’s town or stopping position. Provide the full postcode or road direction when arranging fitting.